A New and Improved Punch is coming from Levenger's

Back over here, the rumor surfaced that Levenger was going to introduce a "new and improved" punch.

So I asked, and here's the answwer I got:

Currently, we are working with the manufacturer in improving the quality of the way it punches paper. We did receive a number of complaints that the punches are smaller that it makes it hard to turn the pages when inserted into a notebook and as well punched paper not lining up properly. As of now, due to the quality issue the Circa Desk Punch will not be available till October 30, 2009.

Thank you for letting us know your concerns.

We shall see. My first impression is that the sender needs to proof before sending. -- "the punches are smaller that it makes it hard to turn the pages" ??! Seems to me like there is some missing punctuation or something in that.

>:D

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Grammar police citation

My first impression is that the sender needs to proof before sending.

GET 'EM GRAMMAR POLICE! That bugged me too when I read the quote. :^p

My advanced grammar professor always loved to take pictures and make copies of bad grammar for us to correct. :^) I miss her.

Grammar Police Citation

I thought that grammar wasn't taught any more, much less "advanced". I admit my advanced grammar classes (2) were taught in the early 1970's. Our professor was dual hatted as he was the dean of the graduate school.

I was an English major

and that was part of our curriculum. Although given some of the papers I graded when I was a teacher, I'm inclined to agree that it's not really taught anymore. I taught high school, and was told to stop teaching parts of speech because "they learned that in middle school." Well, clearly they didn't because I had 10th graders who couldn't tell the difference between a noun and a verb. Was very frustrating.

I'm not sure how colleges handle it now. I graduated about nine years ago, but things in education tend to change drastically in short periods of time these days. In any case, I really don't understand how students are expected to write well without knowing the basics of grammar - much less how to write creatively. I've always believed that in order to bend the rules of grammar, you have to know them first. I'm actually starting to gather some lessons for myself to brush off those skills so I can be a better writer. I believe it's incredibly important.

My Advanced grammar professor was a terrifying little lady who threatened my life a time or two. But she was always meanest to those she liked the best. :^)

My Grammer taught me better

She would smack Grampper when he used improper language
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

I called earlier

to ask about something else in my order, and got a similar explanation about the Circa punch. It was referred to as a 'quality control issue' that they believe is now resolved. Your email is much more official, even with the error (and I noticed that right away too).

So, I'll get my desk punch a few weeks after everything else. I guess I can live with that.

Thanks for nothing, Levengers!

Now all of us that tried Circa are stuck with inferior punches we won't be able to unload. Levenger is absolutely right that their current punch produces tiny little mushroom caps on the smurfs, while the high-priced Circa paper they sell has big-headed smurfs, which allow for easier page turning on their rounded-edged discs. Just one reason I gave up on Circa...and Levenger -- exceedingly high prices and all these annoying little glitches, just like dollar-store-quality merchandise. I now use an Atoma notebook (purchased at our local university book store a couple of years ago) for the disk-style notebook I still use. The more defined disk edges used in Atoma/Myndology notebooks grip the paper better without interfering with the tiny little mushroom caps made by my punch.

I feel like a little kid - "not fair"

It's bothered me for a long time that the paper with the punches made by me are less effective than the ones I buy straight from them. I had a paranoid theory that it could be partly or unconsciously intentional since it made me just break down and buy their paper, even though I paid full price for their desktop punch.

Now I'd be tempted to get the new one, which I'm not ready to shell out for.

So I think that those of us who bought our punches from them should get an 'upgrade' pricing plan.

Just an idea...

PS - Does anyone know if Myndology is sold in Seattle??

store locator

On their website. They list a few college bookstores near me, but their punch is $145 and they apparently only have one size of discs. I'll take my chances with Levenger under those circumstances.

If Levenger has such good customer service, and some of their people stop by this site as mentioned in the past, would it not be worth a call or email to see if they will exchange desk punch 1.0 for desk punch 2.0 to keep their faithful base happy?

Well, now I have an excuse

Well, now I have an excuse to buy a portable punch. That is, if they produce a portable version of the improved punch. Not ready to unload my expensive one yet.

Kinda explains some of the recent ebay appearances of smurfzilla, huh.

Wow.

Wow. I will admit that I will seriously consider getting the new punch. I am among the many who complained to Levenger of the problem. I would gladly accept a discount (it's probably on my file at Levenger that I bought the original punch)...

With my punch, the "caps"

With my punch, the "caps" are the same as Levengers paper. The difference is the depth of the "stem."

Levenger has been claiming that a new punch is on it's way for at least two years. Last October they said it was coming soon and you could send in the old one for a replacement...

Levenger's CEO blog...

Hmmmmmm...stumbled upon this after searching- Levenger punch complaints. www.blog.wellreadlife.com

Tee
Too much of everything [I love] is just enough.
~Calvin & Hobbes

Broken link???

Seems this link is not working today. Found this one, and it's working: www.wellreadlife.typepad.com. Thanks in advance for the "highlighting"---

Tee
Too much of everything [I love] is just enough.
~Calvin & Hobbes

Did you find... ?

complaints about the punch on Steve Leveen's blog ? I did not, but then I did not search very hard.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

My search for "Levenger

My search for "Levenger punch complaints" took me to his blog. There were many comments, suggestions, and complaints scattered throughout. I did not see any specifically regarding the punch, though they may be there. Still checking.
Tee

Too much of everything [I love] is just enough.
~Calvin & Hobbes

GOOD NEWS ! Levenger WILL replace defective punches !

The e-mail conversation continued and I asked about trade-ins/upgrades.

I was told to have anyone with a defective punch contact Levenger Customer Service to request a replacement.

Understand that the new ones are not due to hit the streets until the end of October, but I was told that they are taking orders for the new punches.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Ygor, you're my hero. Really

Ygor, you're my hero.

Really cool!

Awesome news... I was just

Awesome news... I was just getting ready to purchase my first punch... so glad it will be a new improved one!

*sigh*

Hi.

I'm gonna guess they're not going to replace the Rollabind branded punches. :/

Oh well, I don't really have problems with my smurfs most of the time--I don't usually do huge books. But those silver disks, they need that bigger punch bad.

shris

!!!!!!! I'm amazed! That is great service.

Thanks so much for doing the legwork. I'm going to contact them.

Just last night I was working in my planner and some of my my 'homemade' circa paper was coming out and I thought of this.

Just called. Took 2 minutes.

And the person was very nice about it. They will ship me one when they have them in stock.

And she is sending a shipping label so I can send the old one back by Fed Ex once I get the new one.

Thanks for the update,

Thanks for the update, Ygor!!!

Tee

Too much of everything [I love] is just enough.
~Calvin & Hobbes

How far does the replacement policy go?

I have both a Levenger desk punch and the Rollabind equivalent. As far as I can tell, they're identical except that the Rollabind one has an extra punch. Both punch smaller smurfs than the Circa paper that Levenger sells. My DIY punched paper works, but not as well as their paper.

It would be fantastic if they really did replace the old punches with the new and improved model for all owners of the previous punches.

Thanks,
Walter

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"If you tell the truth you don't have to remember anything." - Mark Twain

Call and ask

But I suspect they will NOT replace a Rollabind punch and I also suspect you may be outa luck if you did not buy it from Levenger -- like eBay or something like that.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

I should clarify that in my case I bought it directly from them.

So what happened is that the lady I spoke with looked it up right then and found the history of me having ordered directly from them. I didn't remember exactly when it was but she found it to be from March '08.

In my case, the offer is that they will send me the replacement at no cost and I have to print the return label they emailed me to send back the defective one.

But she for sure wanted to find my order before setting it up.

It worked!

Thanks, Ygor. I called them as you suggested and they were more than helpful. I just said that I'd read about a redesigned Circa punch on the Internet and wanted to know if they could upgrade or replace my old one. Didn't even ask why I wanted a replacement. Customer service looked up my original order (January 2007) and said they'd email me a shipping label for the old punch and send out the new punch shortly. She said they just announced the new one today.

Excellent. Can't grumble about their customer service!

I didn't ask about the Rollabind punch because that isn't their product anyway.

Walter

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"If you tell the truth you don't have to remember anything." - Mark Twain

I made a big mistake

I bought my punch off of ebay from Levengers outlet a couple months back because it was about $8 cheaper. I had no idea a new punch was in the works. They don't take returns for oulet purchases so I think I am so out of luck. :(

It's worth a try... the worst they could do is say no.

After all, if they're willing to replace my punch that's almost three years old, you might have a chance at getting yours upgraded. You did buy it from the Levenger store on eBay. They might say "yes." :-)

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"If you tell the truth you don't have to remember anything." - Mark Twain

Shipping notification

I got an email from Levenger that my punch has been shipped. I'm impressed that it was so far ahead of schedule, but now I have to wonder if it's not the 'new and improved' punch, but one of the old versions leftover in the warehouse. I guess I'll find out early next week when it arrives.

My 'replacement' came today but I'm really not sure it's the new

diamond66

I was wondering the same thing. On the phone they said they would get the new ones at the end of October. Then I got the same shipping notice that you did. So I thought that they were being conservative in their estimates and got the new ones sooner than expected.

It came today. I don't see any difference from the one I already have. They look exactly alike and when I compare with a freshly punched page from each, they are the same.

The Levenger purchased pages have a slightly longer smurphed stem and the mushroom part is noticeably bigger.

I guess I'll call them on Monday. Sigh!

Nola

Mine was shipped also, so I called today (Saturday)...

...and it's hard to tell what's going on. The woman I spoke to told me that the Circa punch was NOT redesigned, but that Levenger was just replacing punches from a particular bad batch they got in the past year, and that my punch had to be from the bad batch to qualify for replacement.

So...I read her the quote from Levenger above, and told her that I had a long conversation with Levenger about this just last week, and that a new punch was on its way to me even though last week's Levenger representative had been adamant about no new REDESIGNED punches being available before October 30th...

So...then she told me that the fixed Circa punches had unexpectedly come in early but that they would not replace my punch because it wasn't from the bad batch.

So...then I reminded her that Levenger had already shipped a new punch to me.

So...she went and got her supervisor, who said I would have to talk to an official supervisor on Monday.

Not surprising that I have to call on Monday, but very surprising that more than one punch story seems to be floating around at Levenger. Hmmm, maybe they've gotten a few too many calls from people wanting to replace their punches, and they're trying to back away from blanket replacements with the "bad batch" story?

In any event, I have a postage paid label from Levenger that's good for 30 days to mail back my current punch, and a new punch has already been shipped. So I'll call on Monday, but I'll also wait and actually punch a piece of paper when I receive the new punch.

That should tell me pretty quickly if I'll be shipping back 1 or 2 punches ;-)

Crafty Pagan Computer Geek

Oh No

I just listed my punch on ebay (and have a bid on it) because I was going to save up and buy the new improved one since they won't take returns on things bought on their outlet. : ( Now I am selling it for nothing. Oh well. Maybe it is a sign that I should quit Levenger for now.

Levenger's email response was no

Hi,

I have emailed Levenger on this topic and their customer service's response was, basically, "no, we will not replace your punch/give you a discount on a new one." I have asked a few follow-up questions and am still waiting to hear back.

I will call next week if needed.

Other similar/different experiences?

Is the punch working or not....

Well I have a mail dialogue with Paul @ levenger and they excluded the punches from my september order due to quality problem.

I got a mail now saying that they have sent the punches.
I asked about the quality problem and it was now under control.
The punches sent should be OK...

With International distribution cost the punches comes to over 100US$
I find it quite expensive. The myndology punches R 145GBP£ plus shipping makes it quite unreasonable...The myndology pages say that they R out of stock or maybe they also have a quality problem...

Since I come from a place the the glass is always half empty I say that they R probably not interested in perfect punches because they rather sell less complete system & refill papers instead...

- Will the punches on own paper work easily or do I need lots of patience & perseverance?

There is no time like the present... Never to late for a new, updated plan... / Howcan...

Got my desk punch

It does not seem to be any different than what current owners have described. The punches are not the same as the Levenger made pages, the 'mushroom caps' are smaller. Still, the page that I created does seem to move freely on the discs, so I will do my 30 day experiment and see how it goes. (Perhaps someone who can line up an old one next to a new one will give better input than me).

I am a little bit bothered by the response from Levenger. How hard is it to send a memo to all of your customer service reps (phone and email) to give them the same information? Was it one bad batch or was it a redesign?

They changed their mind.

Ok, so now they are saying that they will send me a new punch to replace my "defective" punch.

I'd say the one I have (bought 3 years ago) is substandard but defective is relative.

Anyway, I'm worried they'll send me a new punch that will be the same as the older one.

??!! This is somewhat confusing. I might give them a call tomorrow.

Keep us posted, please.

I'm not sure what to think either but I am 90% sure that they replaced my 'defective' one with another one that is the same, defective.

I wonder if it is hard to make one with smurphs that are identical to their own. Or if it really is an issue for them that people may not buy as many of their refill packs if they can punch their own.

I think you hit it on the nose!

I was thinking the same thing yesterday. If their punched paper is a little better then self punched paper, people are more likely to buy their paper. It seems like a good sales tactic.

An Email to Levenger

Because I was a recent winner of a contest on Steve Leveen's blog, I have the direct email address of the Levenger staff member who contacted me about winning. After my third call to Levenger Customer Service this morning, I decided to take advantage of that direct email address :-)

The text of the email follows. Names and email addresses have been removed to protect the innocent.

----------------------------------------------------------------

You may remember (and regret :-) that you recently contacted me, as I was a winner in Steve Leveen’s “book love” contest. I apologize for taking advantage of having your email address, but I am writing to make you aware of a Levenger customer service issue that is being actively discussed online here:

(inserted web address of this post)

I have attached a .pdf file of the online conversation for your convenience. I am the “Kerowyn” who is taking part in the online conversation, and after three calls to Levenger Customer Service, I am very confused, as are others who are experiencing varying versions of the conversations that follow. Here is a summary of my three calls to Levenger Customer Service, prompted by the online thread:

First Call

During my first call on October 2nd, the Levenger Customer Service Representative affirmed the initial premise of the online conversation - that the Circa metal punch has been redesigned due to long-standing customer issues with punched pages not turning properly - looked up my original punch order and immediately emailed me a FedEx return label so I could return my punch to Levenger. She also put me in the queue to receive the redesigned punch, but repeatedly stressed that the redesigned punches would not be received or shipped prior to October 30th.

I then got an email on October 7th that my punch had been shipped on October 2nd. Naturally, this made no sense to me, and I assumed I had just been reshipped the “old” punch.

Second Call

During my second call on October 11th (yesterday), the Levenger Customer Service Representative told me that the Circa metal punch had NOT been redesigned, that Levenger had gotten and mistakenly shipped a bad batch of punches during a particular time period and that my punch did not qualify to be replaced because it was not shipped during that time period. When I repeated the content of my first call to the Customer Service Representative and told the her that I had already been sent a FedEx return label for my punch, she talked to her Supervisor, who said he/she thought the punch HAD been redesigned, and who asked me to call in today for clarification.

Third Call

My third call to Levenger Customer Service was this morning, October 12th. The Customer Service Representative I spoke to told me she was unaware of any Circa metal punch redesign, that she was unaware of any particular time period during which defective punches had been shipped, but that any customer could call at any time to get a defective Circa punch replaced promptly.

All Levenger Customer Service Representatives were courteous and professional throughout, but they don’t seem to have access to the same information.

****************************************************************

For those of us who are unhappy with the Circa metal punch, the issue has long been that it does not punch the same “smurfs” (holes) as are punched in pre-punched paper ordered from Levenger, and that self-punched pages wear out quickly and don’t turn well because the holes are too tight. If the Circa metal punch has actually been redesigned to correct this design flaw, we want the new punch. If the punch has not been redesigned, receiving a new punch will be of little use to us.

Again, I apologize for taking advantage of your email address. But I am hopeful that Levenger has an interest in clearing up this confusion, and I am hopeful that you can forward this information to the Levenger staff who can make that happen. I will, of course, post the content of this email, without including your name or your email address, to the online conversation. Perhaps that will stave off numerous calls to Levenger Customer Service while we attempt to clarify this issue.

Thank You

---------------------------------------------------------------

I'll let you know what I hear.

Kerowyn
Crafty Pagan Computer Geek

Go for it !

Hope you get answers to our questions.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Another info-bit that may or may not help

I asked a Levenger store manager once about the size difference between the smurfs from the punch verses the smurfs on paper you buy from Levenger.

His answer was that the punch makes smaller smurfs to accomodate thinner paper.

Does this make any sense to you all out there ? I am undecided.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

??

It makes no sense to me...

I look forward to hearing back from that email sent directly to a staff member.

Redesigned Circa Metal Punch: Clarification From Levenger

I just received a call at home from a Levenger Customer Service Representative named Joyce.

Apparently the Levenger staff member I direct-emailed earlier this morning (see post above) is highly placed within the company, because my email was forwarded by my inital contact to the VP of Customer Service, who clarified the punch issue with all Customer Service Representatives and then asked Joyce to call me.

Here's the scoop:

The Circa metal punch has, in fact, been redesigned to punch larger holes. These holes should be just like the holes that are punched in pre-punched paper purchased from Levenger.

The redesigned punch will not be available until on or about November 20th.

What was causing the confusion is this:

Levenger recently (around September) received a defective batch of the current Circa metal punch, we'll call it the original punch. When we all called seeking the redesigned punch, some of us encountered Customer Service Representatives who were unaware of the coming redesigned punch. These Customer Service Representatives therefore thought we were calling because we had received a defective original punch and shipped us new non-defective original punches right away.

And of course, not being the redesigned punches, the just-shipped replacement original punches create the same size holes as the punches we have now.

Let me reiterate: if you were shipped a replacement Circa metal punch in the last few days, it is NOT the redesigned punch.

Joyce suggests this: if you just received a replacement original punch and you are really looking for the redesigned punch, call Levenger Customer Service and request a postage paid return label.

But mail back ONLY the replacement original punch that was just shipped to you, NOT your original punch.

Why? Because Levenger will charge you for your redesigned punch when it is shipped out to you on or about November 20th UNLESS you have an original punch to return to them at that time. When you get the redesigned punch (and after all of this confusion, I would be sure to test it for hole size), call Levenger Customer Service and request a postage-paid label to return your original punch.

So that's the story, folks: we redesigned-punch seekers were caught up in a coincidental defective-punch saga.

Joyce assured me that Levenger is willing to replace original Circa metal punches with the redesigned punch for any customer who has proof of purchase from Levenger.

So it is probably a no-go for replacement if you purchased your original punch on eBay. If you have a receipt, though, you can always try.

Feel free to quote this post or copy it into an email as necessary to clarify your personal punch situation with Levenger as you continue with the Hunting of the Snark, I mean, the Redesigned Circa Punch :-)

Kerowyn
Crafty Pagan Computer Geek

Smurf, not Snark

The Hunting of the Resized Smurf

Congratulations. Polite Persistence Produces Positive Payoff !
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Well well well...

I just checked my Levenger account and I had an order "processing" with a Circa punch in it.

So I called customer service right away.

I had a bit of a confusing exchange with the nice lady I spoke with and she seemed quite certain that it would be the redesigned punch, but I insisted that it was very unlikely, and eventually she said she's go check.

She came back after about 3 minutes and said she'd call back or email me with the right information.

So obviously they have a bit of an issue circulating the proper info here.

I hope this gets resolved and I don't get the wrong punch in the mail.

Thanks for sharing the info on this, Kerowyn.

No Problemo

However, your call confirms what I suspect, that confusion still abounds at the Levenger Customer Service end. I strongly suggest keeping a copy of my last post for quick reference :-)

And don't accept any punch shipped before late November...

Kerowyn
Crafty Pagan Computer Geek

Wow

No wonder they are confused. I am too.

Now, I wonder if they would replace their original original punch I bought when they first came out (~1997). I wonder if the smurfs are smaller than the pre-punched. Guess I should check.

Sigh. I'm never going to save up for more Levenger goodies unless I quit going to bookstores :-(

circa punch

Well, I bought mine in a bricks-and-mortar store about three years go. The big question is whether or not I can find the receipt in the boxes of receipts that are shoved into my basement. On the up side, I keep all my receipts. On the down side, they are a jumble, although a slightly chronologically ordered jumble.

Do you have an online account ?

I found all my retail store purchases online.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Ah! Read on if you have requested the improved punch.

Hello all,

So, Ronnie at Levenger's CS called me back. She's got it all cleared up and has the same information as Kerowyn mentioned above.

NOW: If you have an order for what you think is the new punch being processed, I highly recommend that you call Customer Service right away to make sure your order does not ship with the small-smurf punch, and ask them to wait until after November 20th instead.

Ronnie told me you can reach her extension directly: 6115 at Levenger's customer service regular number.

She is terrific. Tell her I told you that.

Oh Good to Hear!

Joyce also - if you get her as your Levenger Customer Service Representative, tell her she's Da Bomb!

And I'm very happy to hear that my hours typing emails and on the phone ACTUALLY PAID OFF. It happens so rarely :-)

Kerowyn
Crafty Pagan Computer Geek

OK, now I am going to plan a trip to Levenger's retail...

...in December when the New Punch should be on hand. I will get a punch sample. Then I will decide if I need yet another one.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

If anyone is selling their

If anyone is selling their "inferior" punch, i'd be willing to buy for a reasonable price. I want something cheaper than the $60 desktop new on the websites.
$60 is a paycheck for me.... so yeah. (im in college, working part-time).

--------------------------------------------
anyone selling rollabind/circa punch, etc? I'm looking to start.

No new news

I asked about the punch during my last visit to the Tyson's store.
All I got was tap-dancing.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

okay? (er, what tyson? Isnt

okay?
(er, what tyson? Isnt that the brand of lunch meat i have in the freezer?)
--------------------------------------------
anyone selling rollabind/circa punch, etc? I'm looking to start.

Washington, DC Area - Tysons Corner, Virginia

Link as opposed to Tyson Meat Products
-----------------------------------
"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Food?

Need eatable protien paper to put in my planner. I'll never be hungry again.

Would you believe...

http://www.google.com/search?q=edible+paper
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

I believe

That if anyone could have have found a link to eatable paper it would be you. Please don't get bored with this sight.

seriously, why the heck are

seriously,
why the heck are there no cheaper-brand punches and pages???
If its not under patent protection (wikipedia says expired in mid-90s), then why the heck is it so exclusive?
Who do i need to email to get it made cheap?

--------------------------------------------
anyone selling rollabind/circa punch, etc? I'm looking to start.

$60 may seem steep, but the

$60 may seem steep, but the price is about the same as a good quality three-hole punch. An added bonus is that if you buy it and decide it's not for you, you can sell it and get back nearly what you paid for it.

Check out the picture for a comparison of the Levenger punch to a $12 three-hole punch you can buy at any big box store.

http://farm3.static.flickr.com/2735/4410420762_da2caba53d_o....

Beefy for a reason

hi.

With 11 or 12 punches, you have to have a beefier housing around the punches. So you have a very heavy, strong housing to make out of steel.

Likewise the punches are not round--they're mushroom shaped, which is not at all the same as the rest of the punches in the world.

Third, it's a niche market with a small demand by comparison with round-hole punches. So there's not as much interest in competing for our money.

Fourth, businesses may not realize the patent has been invalidated if they don't do all the same google searching ygor did. They'd have to WANT to get into the market, see also the third point above.

There might be more factors than that, but I think for a start they explain fairly well why the punches are expensive.

shris

The punch is high quality

The punch weighs a ton, you could take an intruder out with it. It makes sense to me that it cost a ton. Watch Ebay, Levenger Outlet has listed a ton over the last few months for $19.99 buy it now plus shipping. They had four available on February 24 and a bunch more a couple of month earlier. It seems like every couple of months they list more.

The Way I see it

the quality and the fact that they seem to last forever and the money you save DIY-ing your pages make up for the high cost of the punch.

Plus there's the added enjoyment of creating your own templates to suit your specific needs. In my opinion, it pays for itself.

The new one is out

Hi.

The 'new and improved punch' is available now..

Linky Dinky Doo

I don't have the volume anymore to need it, but there it is.

shris

Anyone know the easiest

Anyone know the easiest process for exchange, and if they're going to be willing to exchange? I bought a punch over the holidays, but would certainly love it to be of the improved design, which I'd hoped would be out by when I put my order in.

I may be able to check it out tomorrow

I will keep all'y'all posted
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Report: Nothing Yet

I called before running out to Tyson's
I was told that the new punch makes larger holes
I was told that they had non at the present time, but should be getting some in their next few shipments -- Monday or Tuesday.

I was planning to get a few pieces of paper punched to bring home and compare.
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"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)