Task-procedure flowchart

This is a basic task-procedure flowchart, commonly used in process analysis.

Paper size: 
Classic (5.5 x 8.5)
Usage advice: 

Use this to detail the steps involved in a process task. For example, if you've made a swim-lane process flowchart, each item on the swim-lane chart could be futher defined by a task-procedure chart.

The swim-lane chart defines the process; the task-procedure chart explains the process steps in detail. It should contain enough detail to suffice for training.

The five symbols in the symbol column are: process, decision, transport, delay, and file/storage.

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Nice chart, but how do I use it ?

I tried Googling some of the terms, but that just confuzzled me further.


"I think the surest sign that there is intelligent life out there in the universe is that none of it has tried to contact us." (Calvin and Hobbes/Bill Waterson)

Me too! It looks

Me too! It looks interesting, but I must have missed out on the latest flowchart terminology. Do you have a link to a good site that would enlighten us?



OK, so if I've drawn out my process using, say, Visio, I would use this chart to describe in words what the frustrating bit of each step is, why we do that step, the description of the step, and how long it takes. The Seq would be a number showing the order the step is performed in, or maybe a number from the flowchart so we know which piece we're talking about, and the symbol explains what kind of process step it is.

You might use something like this in a business process to see if there's any parts of the process that need to be eliminated or redesigned because they take to long, are difficult or frustrating, or if nobody knows why we do it anymore.

This gives you an easy way, for example, to see which step takes the longest. If you know that, and you can find a way to speed up that step, then you can speed up the entire process.

If people are avoiding the process because part of it is frustrating or difficult, and you can make it easier or better somehow, you can gain better participation in your process.

And of course if there's no reason to do a particular step, you can just cut that out of your process altogether to make it all more efficient.

Nice chart, good concept. You might stick this on your clipboard or in a planner and walk around, following the process and jotting notes, while the people involved do whatever they do.


Thanks, Shris--I felt so old

Thanks, Shris--I felt so old and out of the loop!